Why Your F&B Venue Needs Social Competition and How CSML Group Can Help

In today’s ever-evolving food and beverage (F&B) landscape, providing great food and drinks is just the beginning. The modern customer is searching for something more, something experiential. That’s where competitive socializing steps in.

From cornhole to board games, many F&B venues have dabbled in social activities to keep customers engaged. But these can often be replicated at home. To truly stand out, F&B businesses need to go beyond the basics and deliver an experience that’s immersive, memorable, and unique. That’s where Duckpin Social comes in, a compact, engaging take on ten-pin bowling that fits perfectly within restaurants, bars, breweries, and more.

CSML Group, the exclusive distributor of Brunswick Bowling brings the five reasons why social competition is becoming a must-have in F&B venues and how Duckpin social can help you make the most of this trend.

1. Attract New Customers

Duckpin Social transforms your space into an entertainment destination. Whether it's a family gathering, corporate social, or date night, everyone knows how to bowl and this compact version of the classic game makes it even more approachable. With Brunswick’s intuitive touchscreen system, players can easily jump in and enjoy personalized gameplay.

2. Increase Guest Dwell Time

Longer visits mean higher revenue. With high-demand duckpin lanes, customers are often willing to wait their turn, spending more at your bar or kitchen while they do. It’s a proven way to increase dwell time and maximize earnings.

3. Increase Spend Per Visit

Social competition adds an entirely new revenue stream. On average, guests playing Duckpin Social spend at least an hour in play, and that means more food and drink sales.

4. Build Customer Loyalty

A fun, engaging atmosphere leads to repeat visits. Duckpin Social delivers friendly competition that’s easy to enjoy and hard to forget. Better yet, the system collects customer data to support future marketing campaigns, keeping your venue top of mind.

5. Attract and Retain Talent

Great experiences don’t just attract customers; they help retain employees too. Staff enjoy working in vibrant venues that are always buzzing, while increased footfall ensures better earning opportunities and job security.

Why Choose CSML Group?

CSML Group is not just a distributor; we are your strategic partner in indoor entertainment-led transformation. As the exclusive supplier of Brunswick-Duckpin Social bowling equipment in India and the SAARC region, we offer end-to-end solutions that include:

  • Site analysis and space optimization
  • Custom installations tailored to your brand
  • Onboarding and training for your team
  • After-sales support and maintenance

Our collaboration with Brunswick, a global leader with over 125 years of experience, ensures that your competitive socializing offering is backed by the best in the industry.

Start Your Social Competition Journey Today

The hospitality industry is no longer just about meals, it’s about moments. With the rise of eatertainment and competitive socializing, there’s never been a better time to innovate.

CSML Group provides the expertise, equipment, and support you need to stay ahead of the curve and transform your venue into the go-to destination for unforgettable experiences. Ready to upgrade your F&B experience? Let CSML Group show you how.

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